A TikTok video by user Nicole Rose, who posts under the handle @knicnacks, has gone viral after she shared a series of complaints about her experience at the steakhouse owned by NFL stars Travis Kelce and Patrick Mahomes. Rose’s video, which has garnered over 600,000 views, highlights issues she faced during her dining experience.
Complaints Over Slow Service and Mistakes with Food
In the video, Rose listed several frustrations she had during her visit, starting with what she described as slow drink service. She specifically noted the 45-minute wait to receive a martini, which cost $33, and said the server failed to walk them through the tableside martini cart experience.
“The fastest thing our server did was pull out the bill — the $650 bill,” Rose said, explaining that the service was inattentive throughout the evening. She also mentioned that the staff failed to explain key parts of the dining experience.
Issues with Food Quality
Rose also took issue with the food, stating that her fried chicken arrived before their drinks, and that it was “not good” and “not worth the $25.” She further criticized the steak, saying her $100 steak was incorrectly cooked, and that the $15 steak sauces were forgotten until after her friend had finished most of his meal.
Despite her criticisms, Rose did mention a few positives. She enjoyed the broccolini, which she called “the best thing we ordered,” along with the mashed potatoes and Parker House rolls.
Contrasting Reviews and Restaurant Criticism
Despite Rose’s complaints, other diners have praised the steakhouse, including one reviewer who described the atmosphere as “luxurious” and noted the attention to detail. Rose compared her experience to a visit to Gibson’s Steakhouse in Chicago, where she appreciated the attentive service and menu walkthrough, including an explanation of the different cuts of meat.
She encouraged Kelce and Mahomes to visit Gibson’s and see how they operate, suggesting they could improve their own restaurant by adopting some of those practices.
Pricing Concerns and Celebrity Expectations
The video has sparked a broader conversation about the pricing at 1587 Prime, with some commenters questioning the cost of certain items, such as a $33 martini in Missouri. One user even referred to the steakhouse as a “tourist trap,” and some suggested that the high expectations for the restaurant may stem from its celebrity ownership.
However, not all feedback has been negative. A review from Business Insider praised the steakhouse’s “luxurious” atmosphere and said an $800 dinner “did not disappoint.” Additionally, some viewers shared their own positive experiences, stating that the service and food were great on their visits.
1587 Prime’s Ratings and Legal Issues
Despite some criticism, 1587 Prime holds a 4.3 overall rating on Google, indicating generally positive customer feedback. However, the restaurant has also faced a trademark dispute over its name, according to reports.
Kelce and Mahomes’ Business Ventures
Beyond their NFL careers, Kelce and Mahomes have expanded into various business ventures, including investments in Chicken N Pickle and the Formula 1 team Alpine Racing LTD.
